Honoring Those Who Gave

We are so proud of Keely. She will be the recipient of LifeStream’s First Youth Ambassador of the Year. Her sole motivation is to honor those that saved her.

When first home from the 21 day stay in the hospital she asked, “Why did this happen to me?” She then answered, “Perhaps so that I could save others.”

No Little Girl Braver

Back at Snow Valley


January 1, 2014, the start of a New Year and our return to ski Snow Valley. This journey almost four years in the making. If it were up to us, her parents, we never would’ve returned- just too hard. But Keely couldn’t wait and with ski club starting up in two weeks we headed up again as a family to re-introduce ourselves to the place we cherished and will continue to hold close.

Keely was ready to return last year. We had excuses with ski passes elsewhere, too busy, wondering about those chairs, and worry. This year we had no excuse. Keely signed up for her school ski club (new to her as a new middle schooler) and the venue will be the place where the accident occurred. We waited until we could wait no more and headed up to enjoy a wonderful sunny Southern California day of skiing.

Memories of what happened on April 3, 2010 flooded back on that car ride up. It was a different route as HWY 330 was open, unlike last time. We imagined where the helicopter might have picked her up to take her to Loma Linda Children’s Hospital- this county sheriff’s helicopter that met her on the then closed highway to whisk her alone with medical personnel. We passed familiar places like Blauer’s where we always rented the kids’ season rentals to use during the Rim Youth Ski Program. And then the flags standing tall in front of the resort parking lot greeted us as they waved in the wind. An old familiar sight rose before us and though Mother Nature hasn’t helped much with snow there was plenty to enjoy a morning of skiing.

Craig skied with Keely alone on the first runs.  The other two kids and I waited at the lodge playing in the snow and revisiting the areas I was familiar with when entertaining my babies while my older children, Keely and then Keely and Luke, skied with Grandpa and Dad. As Craig and Keely loaded the lift I watched as it slightly swung steadying in action as it transported them up the hill. Though recently bars have been placed on the beginner lifts no bars were on this lift.  And up they went.

As at the base of the hill asking about our favorite ski patroller Donna, Craig and Keely asked mid-mountain if she had been spotted.  At that moment they saw her skiing down, and she joined them on the momentous occasion of that first ride up the chair from which Keely slipped 32 feet.

And we are back. Life is not the same, but I guess that’s life. It is because life is short and meant to be enjoyed to its fullest we are back to the place that touched and changed our lives. It is because of Keely we are back.



The Day The Accident Occurred & The Basis of Our Passion for Chairlift Safety

NBC News LA interviewed us last week about Keely’s fall and ski safety in general.  After the interview Craig and I talked about skipeace.com and came to the conclusion it is lacking in sharing the basis of our passion though does a fair job of defining a timeline of our efforts.  I’m not sure how the news story will be edited as it has yet to air, but we feel that our site should share the emotion of what it is like to experience your child injured from a chairlift fall and why we hope no one ever has to experience the six weeks we did afterwards.  The following, in part, was given in a November 2010 speech to the Loma Linda Desert Guild thanking them for raising funds for the Children’s Hospital Transport Unit, waiting areas and provision of books to hospitalized children. They are among many angels to our family as their efforts contributed to the saving of our daughter.

I’d like to present Keely’s story to you; our miracle girl. I share this for understanding our passion behind chairlift safety.


This day started out so wonderfully.  We are a skiing family.  Our kids have skied since they were babies between their dad’s legs or strapped to the Bjorn on his chest.  On April 3, 2010 we headed up to the local mountains for a quick few runs before Keely’s softball game that afternoon and our trek to Santa Barbara for Easter the next day.  Besides the baby, Cami, getting carsick on the way up the morning could not have been more perfect- skiing with good friends in warm weather.  We even had Cami out on the slopes in the Bjorn until advised that skiing practice was not allowed.

Having conquered Mammoth’s Cornice, an expert run, the week before Craig and I were completely confident in Keely’s skills.  As stated she grew up on the slopes- attending the Rim Youth ski program since she was in kindergarten as well as Mammoth all day ski instruction whenever we were out that way.  Skiing is a wonderful family sport for us so, again, we had no qualms in Keely’s skills.

After a few runs, I went with Cami to the lodge to relax for the hour or so until being joined by the others for lunch.  I had just discovered that the lodge makes some of the best cinnamon rolls around and couldn’t wait to share this with them.


It was 11am when our lives changed.  A lady with the Mountain came in determinedly looked at me and asked in a crowded room if I had an 8-year-old daughter skiing with her dad.  I said, yes.  She then stated, you need to come with me NOW your daughter has fallen off the chairlift.  Shocked, numb, I asked where my five-year old son was and was told he was being led down the mountain and my husband was following Keely in the toboggan. I needed to get to the Medic Station fast.  I really really hoped she had only fallen 10 feet and broke a leg.  And, really, fallen off a lift???

As we dashed across the parking lot the radio chimed in that they were providing oxygen.  I then grew concerned and asked if that was for Keely.  She attempted to maintain my anxiety and said let’s just go meet her.  Carrying Cami we enter the Medic Hut, no Keely in sight.  It’s concrete floors and doors open to the slopes waiting for her arrival…  waiting and waiting.  And she arrives with 2 or 3 Ski Patrolmen with her and on top of her.  I yell to her that I’m there and it’s all going to be OK.  She’s now on a bed looking at me with big eyes- not crying nor ever did she cry that day or lose consciousness.  Just fervently repeating MY BELLY HURTS and her big eyes looking at me.  I looked at her and asked, “You fell off a chairlift?” trying to make light of the situation.  But she looked at me confused as if she couldn’t recall.  There were a lot of people around her getting figures/info, stats.  They said things like 2/3 recall she can’t recall the day.

My husband skis in and looks at me barely holding up and shrugs his shoulders.  He had been frantically looking for me in the lodge unaware I was already here.  He said it was the last run before lunch.  He let Keely decide to go up on the chair with him and our son Luke, or with her friend and her father.  She chose to go up with her friend.  Craig and Luke were two chairs in front.  Our friend got off the chair and yelled to Craig Keely fell- the seriousness didn’t register with Craig as he raced after telling our son Luke to follow.  Luke being 5 skied right behind Daddy.

Keely slipped and fell 32 feet off the chair.  In this one second of time that changed our lives angels were definitely watching over us.


On the slopes Craig and our friend who had been on the chair with Keely made the decision to send Keely to Loma Linda.  You see, we were lucky in that our friend is a PICU doctor.  We were also lucky in that the place where Keely fell was quite near a ski patrol hut on the mountain and they heard the impact and immediately went to her along with my husband.  It was on the slopes the decision was made by the very professional and efficient mountain patrol that a helicopter was necessary to save my daughter’s life.

We were then told that Keely would be going alone in the ambulance as the protocol is usually that no other passengers are allowed on the helicopter.

The ambulance arrived, we said our good-byes to our little girl- hoping that all would be fine.  I think it took the ambulance 20 minutes to meet up with the county sheriff’s volunteer helicopter.  They picked her up on Hwy 330 closed to traffic for road repairs. We had to make the long trek down the 18 adding 45 minutes to a normal route down.  This helicopter crew skilled and competent to land on a sloping, blustery  mountain highway with nearby powerlines…Days later I heard from the helicopter pilot, who coincidentally was the parent of one of Keely’s best preschool friends, that this flight took 7 minutes and he had no idea he transported Keely until I sent an email out to friends for prayers.  This shook him to the core.

So as Keely is flying to Loma Linda and in fact in the Emergency Room of Loma Linda it took us 1 ½ hours to get to her.  Never did I worry about the facility she was at or the care she would receive.  For 1 ½ hours our daughter was in the hands of compassionate strangers.

But wouldn’t you know this would be the one day I did not have my cell phone.  Between curves around the mountain and waiting for reception I made calls on Craig’s cell trying to reach a fellow parent from the kids’ school- the dad who happened to work in the Pediatric ER.  And keep in mind this is the Saturday before Easter… he was off-duty but available.  He immediately went to Keely.

We arrived and ran through the ER parking lot to a voice that said, “Proctor Family took you long enough!”  It was our dear friend from the kids’ school.  He ushered us through past the desk.

And bear in mind most of this is a blur- and I’m still being optimistic.  The family room was full with another family so we went to a residents’ lounge and waited to see our daughter.  Finally we were led to her- it seemed she had any and all doctors and nurses working on her, and she was still awake.  She saw us and then there was talk of intubation and lots of fast movement and we wanted to stay but were told it’s best if we left.  We were going to do whatever was necessary.  And we waited in the lounge behind the ER- the place my husband commented they send people for bad news.  Lots of papers to be signed- I kept asking if it was all necessary the possible surgical procedures, still not knowing the full extent of exactly what was wrong (broken rib??- see still optimistic).  Our friend said, Terri, do you trust they are going to do whatever is necessary to save Keely’s life?  Of course- it was then it dawned on me how injured our Keely was- especially after the trauma surgeon came in to say they were taking her to exploratory surgery and said “should she leave the hospital.”

We waited and waited for the surgery to be done.  Keely’s body temperature dropped too low to determine the full extent of her injuries- she was bleeding to death from massive internal injuries.  She was packed in hopes to stem the bleeding to get back in and resolve the situation.  We were hopeful as we were led to PICU- where she was going to wait pending that next fulfilling surgery.  By this time, Craig’s family had arrived- his brother an orthopedic surgeon waiting with us, his other brother a urologist in Atlanta on the phone with the doctors.

We were ushered to the Family Consult Room.  It was nice and peaceful and large enough to hold our entire extended family.  I’m still hopeful this is an easy fix.  I believe it was Craig that commented again that he doesn’t want to be led to anymore “bad news” rooms.  The peacefulness I felt turned to anxiety- to be sitting in the “Consult” room in the PICU wing is not a good thing.  A fellow came in to talk to us about plans…  he said she was going through a unit of blood every 15 minutes.  Optimism waning I asked how much blood can be given to a person as she had already been given 12 red blood cell units and 20+ total blood products.  She, in fact, had her own courier service from the blood bank delivering blood that was rushingly being heated up to give to her cold body.  Craig’s brother took the young doctor to the hallway and yelled at him:  you must try and save her; if she’s going to bleed out let it be on the operating table.  We were allowed to see her…  I am told she was the sickest of the sick little children in the hospital at that point.  She had every available nurse, etc., watching her to keep our little Keely alive.  Keely saw us, tried to reach for us, and then she was drugged again.

Unbeknownst to us the wonderful and in our opinions saintly trauma surgeon had been talking with the PICU doctors as well as our friend who had been on the slopes with us.  They came up with a clotting agent that is used on battle lines to get the blood to clot but only lasts for 30 minutes or so- should it work all must be ready to act fast.  The clotting agent worked and Keely was whisked off to surgery to embolize the arterial bleeds in her damaged liver and perhaps remove the shattered right kidney.  There’s another doctor who is a saint in our books:  the radiologist that directed the coils through her tiny arterial liver veins to get that blood to stop flowing.

We sat in that “Consult Room” for this procedure as friends slowly stopped by to offer support.  Craig and I were in the hallway when we saw Keely transported right by us to Room 1- equipment and medic personnel following her.  What a wonderful sight.

During our stay on the PICU floor we were visited by many who cared for Keely in the ER before our arrival at the hospital.  The transport team first in charge of her were so very compassionate talking of all of the units of blood Keely needed, the ER team nurses and student doctors also stopped by grateful this little girl had lived- we were even told that she very likely would not have lived another few minutes but for the speed the helicopter crew got her there.

All in all we spent 10 out of 21 hospitalized days in a PICU room, watching Keely on life support as the PICU team kept her alive and the surgeons cleaned her up through 5 surgeries in 7 days.  Some of that time was spent in the 5th floor waiting room.  A place right in the hustle and bustle but somehow providing a sense of quiet- a place that allowed us to carry on a bit as normal as we received friends and family, slept or watched the Lakers during surgical procedures.  This 5th floor waiting room allowed a bit of normalcy during an extremely stressful time. We credit ourselves with perhaps earning the credential of LVNs as we learned the beeps/numbers/proper color of fluids and how to suction her nose.  As a side note you can choose no better wing of nurses to support than the bunch that work there.

Craig took on the evening shifts and I took on the day shifts. Transport teams were often needed to get Keely to and from tests/surgeries:  for a parent this agonizing wait for a team to be available or the equipment to be available to get your child to where they desperately need to go to in order to live…

One happy moment for Keely in the hospital, per her recollection- when she was able to leave her room, and head to the lobby in her wheelchair, to take part in the Spring Read party and choose her own books to take back to her room.  She was able to sit at a table for 5-10 minutes without hearing the constant beeps of her equipment or of the equipment of the nurses’ stations, beeps from the towers of her roommates  or those of rooms around her.  For 5-10 minutes she was in charge of what she wanted- choose her own book in the lobby where she could see the aquariums and the outside.

4th Grade Project

Last year Keely was assigned a science project, and she decided to test restraints on ski lifts. She built a chair out of a hanger wire, used Barbie as the test model, and subjected Barbie to the force of gravity by hanging a paper basket from her toes and slowly adding marbles to this basket.

Barbie without restraints fell with little force subjected. Barbie with a bar restraint was propelled forward but was deterred from a fall by the bar. Barbie with a restraint belt fared the best with little or no movement no matter the force.

It will be interesting to see how the design of chairs will change in decades to come.

How Our Advocacy Began

January 3, 2011 Keely came to me stating she had to do something to prevent other children from being hurt on ski lifts- there must have been a story on the news of a recent fall. She wanted to share her story with politicians as to her, a third-grader, it was common sense to make the lifts safer for children. I remember this date only because that was the date our governor and local assemblyman were newly sworn in, and I doubted her letters would be read at such a busy time in a politician’s life.

I provided Keely with names and addresses of politicians she could write not thinking anything would come from it. Furthermore, we, as Keely’s parents, were nowhere near ready to deal with thinking about Keely’s accident again. In fact, we never ever wanted to think of those 6 weeks after the accident again… the time we almost lost our Keely.

But then the next week we received a handwritten response from new Assemblyman Mike Morrell. Keely asked, “Now what?” Five months later she received another response- this from President Barack Obama. Sure it was a form letter, but at least there was a response. These replies were the only two received to the many letters Keely mailed out.

And Keely’s question, “Now what?” sounded like a plea for help to this Mommy’s ears. Keely’s actions forced us to work through our memories, emotions and nightmares. Besides advocating for blood donor awareness another positive outcome from Keely’s fall might be possible: updating ski lift safety standards.

We coined our beginning ideas as “Keely’s Law.”  We were so green… but that’s another blog entry.

Support Loma Linda University Children’s Hospital

The other day Keely taped her radio spot to run during the KOLA 99.9FM Cares for Kids Campaign August 14, 2012. During this radiothon listeners are encouraged to donate any amount of money to support the purchase of needed items at Loma Linda University Children’s Hospital.

A similar KOLA radiothon allowed for the comfort of a KOLA bear to be given to Keely when she was in the medi-helicopter. This little bear means the world to us as it provided comfort when we were unable to be with her as she was rushed to the hospital after her ski lift accident.

I like to think that the funds donated for Keely’s KOLA Bear contributed in the saving of Keely’s life.

About Us

In 2010 our then eight year old daughter fell 32 feet off of a ski lift while sitting with an adult and another child. This fall resulted in a 21 day hospital stay including 10 in PICU on life-support. She had near fatal injuries to her right kidney and liver which resulted in the removal of her right kidney and approximately 30 units of blood product replacement.

Since the accident it has been our daughter’s desire and ours to advocate for a common sense safety option not currently available on many ski lifts. In February of 2012 we gained the support of the California Ski Industry Association (CSIA), the California Ski and Snowboard Safety Organization (CSSSO), and the SnowSport Safety Foundation to further this discussion. In April of 2012 we gained the support of the Loma Linda University Children’s Hospital.

As we advocate for updated ski lift safety standards we are asking resorts to increase their education of proper chair use as this information is typically passed down from parents to child or is peer taught. This includes sitting “back to back” (though difficult for the child on a bench sized for the adult femur), gripping the back of the chair or side and utilizing a safety restraint, if provided.


Colin Farrell talks about ski lift accidents

Skiing and snowboarding are inherently risky sports – Riding a chairlift to the top of a run shouldn’t be. In that lies the plight of Terri Proctor and her daughter Keely.

In 2010, Keely, 8 years old at the time, sustained catastrophic injuries after falling 32 feet from a ski chairlift at Snow Valley, CA. Keely was hospitalized for weeks, undergoing multiple surgeries to repair and treat severe injuries sustained to internal organs. Fortunately Keely has overcome this tragic incident, and with the help of her mother Terri, she is fighting to see that other snow-sports recreationists are not subjected to a similar fate.
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